Why Choose Emma's Fabric Studio?
We are dedicated to providing good customer service. This is especially important when you shop online. Confidence in us is key to you being happy with your purchase.
We want you be thrilled with your purchase, enthused by the package of loveliness that pops through your door and thoroughly excited at the prospect of turning it into something wonderful.
If we can help in any way, with colour matching, a check of stock levels, advice about the type of fabric, then get in touch!
We will provide you with the best service, customer care and friendly assistance we can. Ideally, you will do this when you open our parcel...
1. Hundreds Of Fabrics Specially Selected
When we started years ago, there were hardly any modern fabric shops in the UK. We sought out the best fabrics, with modern design and illustration. Whether you're making clothes, dolls, quilts, light furnishings or photography backdrops, we have something great to offer you.
2. Professional Service All The Way
We base our business on great customer service with clearly defined communication from the moment you place your order, so you know exactly what stage your order is at. You'll receive an email to confirm your order and another to confirm it has been despatched. All you need to do is make sure you provide us with the correct spelling of your email address, we'll do the rest!
3. Prompt Despatch Via Your Chosen Method
We despatch within two working days. Fabric needs to be cut, pressed and prepared for posting, so it takes us a short time to do this. We pride ourselves on ensuring that you see a neatly pressed pile of fabric when you open it, first impressions count! We want you to come back for more, not run for the hills at the sight of creased fabric! Preparing your order is our favourite thing. It is always done with care and attention.
4. Random Acts Of Kindness
For years, we have been writing notes with our parcels and hope they give you a little giggle when you open the parcel. If you order, you could be the recipient of a free postage upgrade, a free fat quarter, a larger cut of one of your fabrics or something similar. We don't promise them with every order, but we've sent out hundreds of these over the years...
5. Social Media Keeps Us Connected!
We love to keep in touch with you and we find social media best helps us do this. We can't wait to see what you make with your fabric. We're very nosey and want to see what you've been making. Short of harassing you via email to see what you're up to, we think social media is the perfect way to share your makes. Come and say hello, ask a question, or tell us what you'd love to see us stocking. Facebook and Instagram are our personal favourites.